Terms of service
Terms & Conditions
OVERVIEW
This website is operated by Twelve28 Wellness. Throughout the site, the terms “we”, “us”, and “our” refer to Twelve28 Wellness. Twelve28 Wellness offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction, including copyright or intellectual property laws.
You must not transmit any viruses, malware, or destructive code. A breach of any of these Terms may result in immediate termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that content you submit (excluding payment information) may be transferred unencrypted across various networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
SECTION 3 – ACCURACY OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or not current. All content is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify site content at any time without obligation to update prior information.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any part of the Service at any time without notice. We are not liable for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS AND SERVICES
Certain products or services may be available exclusively online and may have limited quantities. Returns and exchanges are subject to our Refund Policy.
We have made every effort to accurately display product images and descriptions, but we cannot guarantee display accuracy on all devices.
We reserve the right to limit sales by person, region, or jurisdiction and to discontinue any product at any time.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order at our discretion. Restrictions may apply to orders placed under the same account, payment method, or address.
You agree to provide current, complete, and accurate purchase and account information and to promptly update your information when necessary.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. Use of optional tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Service may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites and assume no liability for transactions made through them.
SECTION 9 – USER COMMENTS AND SUBMISSIONS
By submitting comments, feedback, or suggestions, you grant us the right to use, edit, and distribute such content without restriction or compensation.
You agree that your submissions will not violate third-party rights or contain unlawful, abusive, or harmful content.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability at any time without prior notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for unlawful purposes, violating intellectual property rights, transmitting malicious code, collecting personal data without consent, or interfering with site security.
Violation of prohibited uses may result in termination of access to our services.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Service and all products provided are offered “as is” and “as available” without warranties of any kind.
To the fullest extent permitted by law, Twelve28 Wellness shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or products.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Twelve28 Wellness, its affiliates, officers, employees, and service providers from any claims arising out of your breach of these Terms or violation of any law.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or us. We may terminate access to the Service at any time if you fail to comply with these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with our policies, constitute the entire agreement between you and Twelve28 Wellness and supersede any prior agreements or communications.
SECTION 18 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update or replace these Terms at any time by posting changes on our website. Continued use of the Service constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Twelve28 Wellness
📧 Email: twelve28wellness@gmail.com
📞 Phone: 323-533-2624
📍 Address:
23440 Civic Center Way, Suite 100
Malibu, CA 90265
Last updated: February 2026